Redemption Policy

Game Tokens used to play games and Sweeps Tokens used to participate in sweepstakes can never be redeemed for real prizes. Only Prize Points can be redeemed for prizes of value. 

The number of Sweeps Tokens required to participate in a sweepstakes will be detailed on-screen. A player may be able to increase the number of Sweeps Tokens they use to participate in a sweepstakes so as to increase the number of Prize Points they may potentially win. The number of Prize Points that can be won while participating in a sweepstakes will be shown by clicking the “Win Table” or “Pay Table” button, denominated as “Prize Points”.

Each Prize Point that has been won through participation in sweepstakes can be redeemed for a prize with a value equivalent to US$1.00.

The Sponsor’s decisions as to the administration and operation of the Sweeps Tokens, the sweepstakes entered using Sweeps Tokens and the amount of Prize Points available to be won are final and binding.

Unless the Sponsor requires otherwise, any Sweeps Tokens allocated to a player are required to be played at least once before they are eligible to be used to win Prize Points. The Sponsor may, in its sole discretion, require that any Sweeps Tokens allocated to a player must be played a greater number of times in any combination of Sweeps Tokens games before they are eligible to be used to win Prize Points. 

The Sponsor reserves the right to change the Prize Point win rates and odds of any of the sweepstakes at any time. A player can see the actual and any amended details by clicking on the “Win Table” or “Pay Table” button. It is a player’s responsibility to check the Prize Point win rate on each occasion before they participate.

A player’s Player Account shows their Game Token balance, their Sweeps Tokens balance and their Prize Point balance. Where a player elects to redeem Prize Points for monetary value, the payment will be paid in the currency of the player’s place of residence as indicated in their Player Account, either Canadian Dollars or U.S. Dollars, to the financial account or online wallet from which the player purchased Games Tokens, where applicable. Alternatively, and subject to the discretion of the Sponsor to require a specific payment method, monetary payments may be made to an alternative account nominated by the player. The Sponsor is not responsible for any foreign exchange transaction fees, charges, losses due to fluctuations, or other costs that may be incurred as a result of, or in relation to, a redemption of Prize Points.

Where a player elects to redeem Prize Points by using Prize Points to purchase Game Tokens or other digital items such as avatars, skins and other items, such items shall be displayed in the player’s Player Account and will be available for the player’s use in the Social Games. Such Game Tokens and digital items shall have no value outside of their use in the Social Games. The player may receive Sweeps Tokens as a purchase loyalty reward for the purchase of Game Tokens and digital items used in the Social Games.

Where a player elects to redeem Prize Points for prizes that include third-party goods, or third-party Services, such prizes will be awarded as vouchers, gift cards, or certificates. For such prizes, Sponsor’s sole obligation is to award and deliver to eligible winners such vouchers, gift cards, or certificates. Where a player has chosen to redeem Prize Points for prizes that are to be awarded as vouchers, gift cards or certificates, the said vouchers, gift cards or certificates will be allocated to the email address that the player has registered in their Player Account.

To be eligible to redeem Prize Points, a player must be in full compliance with the Terms and Conditions and the Sweepstakes Official Rules, including without limitation the requirement that the player must be a legal permanent resident of the United States (including the District of Columbia but excluding the outlying territories and the states of Washington, Rhode Island, Delaware, Montana, New York, Connecticut, New Jersey and Michigan) or Canada (excluding Quebec) who are at least 18 years of age or the age of majority in their jurisdiction of permanent residence, whichever is older, and must be physically present in the United States (including the District of Columbia but excluding the outlying territories and the states of Washington, Rhode Island, Delaware, Montana, New York, Connecticut, New Jersey and Michigan) or Canada (excluding Quebec) at the time the request to redeem is made, and the player’s details must match the information provided in setting up that player’s Player Account.

Game Tokens, Sweeps Tokens and Prize Points are non-transferable. No substitution of prizes available to be obtained by redeeming Prize Points will be made except as provided herein at the Sponsor’s sole discretion.  Prize Points may never be risked or used for game play or sweepstakes drawings. The Sponsor reserves the right to substitute any listed prize for one of equal or greater value for any reason.